A clear blueprint
The workflows, responsibilities, deliverables and costs in your agreed scope.
End-to-end business digitalisation
Your next chapter.
Built to connect.
Give your ambition a working foundation. We bring customer experience, operations and AI into one plan—and build the software and connections to support it.
Plan your next stageStart with one priority. Build with the whole business in mind.From customer to connected businessInteractive concept
Make the first step feel effortless.
Help customers understand your offer and start a useful conversation.
Every handoff matters.
Design them together.
The customer sees one business. Your team should be able to work that way too. We connect the experience outside with the processes inside, using Pharos, your existing tools and tailored software where needed.
What changes for your business
Fewer loose ends. More room to grow.
From a customer enquiry to the next decision. Explore what a connected business makes possible.
Every enquiry has somewhere to go.
The friction
A customer request gets lost between messages, people and disconnected tools.
The possibility
One clear journey from first contact to the team responsible for the next step.
Connect your digital presence, customer records and follow-up process.
Plan this with Get LightningThe whole picture
One plan. The connections that count.
01
Pharos gives your team shared records across sales, finance, stock, workforce and production. Start with the modules your work needs.
02
Implement AI for a defined process: finding information, preparing work or reviewing an exception. Agree the data and human checks first.
03
Make it easier for people to discover your business, understand your offer and reach the right team. Connect that experience to reliable follow-up.
04
Where an existing product does not cover the need, we assess tailored software and integrations. Feasibility, delivery and support are agreed before work begins.
A considered path forward · illustrative photographyFrom plan to everyday use
A plan becomes progress when people use it.
01
Map how customers, information and work move today. Identify the friction, constraints and a useful first outcome.
02
Agree the role of Pharos, existing tools, AI and any custom software. Set clear scope, responsibilities, costs and acceptance criteria.
03
Configure the software and implement agreed connections. Test real scenarios with your team, including access, exceptions and data quality.
04
Roll out the agreed scope, train users and establish ownership. Define the support and improvement plan before handover.
What you should leave with
A working system. A team ready to use it.
Tested software
The configured product and agreed connections, checked against real working scenarios.
An agreed handover
User guidance, ownership and an explicit plan for hosting, support and future changes.
Before we begin.
Can we start small?
Yes. Begin with a defined workflow or business need. A phased plan helps you validate the work before expanding it.
Is everything included in a Pharos plan?
No. Pharos subscriptions cover their stated product entitlements. Implementation, AI, tailored development, integrations and ongoing services are separately scoped and priced.
Can you work with the tools we already use?
We assess the available interfaces, access and data before agreeing an integration. The plan identifies what can connect and any constraints.
Your next chapter
Make room
for what’s next.
Bring us your plans and the processes holding them back. We’ll map the software, connections and rollout your next stage needs.
Plan your next stageScope and fees agreed before work begins.Ready for Pharos? See plans & buy