Loyalty · Loyalty Desk
Reward the customer without losing the accounting trail.
Points become a liability when earning, expiry and redemption are managed outside the sale.
This is a capability inside Lightning Pharos, not a separate product.
Earn or redeem points against an eligible transaction.
01 · What ships
The complete working surface.
Points and tiers that settle correctly at the till.
- 01
Points earned per rupee or per product, on rules you set
- 02
Programmes, tiers, multipliers, redemption bonuses, and corrections
- 03
Redemption at the Pharos till
- 04
A derived points ledger with balances and expiry
02 · Connected work
One action. One history. More than one team.
Pharos keeps the source action and the records it affects on one inspectable event path.
- 01 / 03
Source action
Earn or redeem points against an eligible transaction.
- 02 / 03
Governed event
The balance changes on the customer record and redemption appears as a tender line.
- 03 / 03
Connected result
The customer, cashier and accounts team see the same points movement.
03 · What it needs
Ready inside every Pharos workspace.
No additional module is required before this capability can be switched on.
04 · Where it stops
The boundary is part of the product.
Loyalty is native to Pharos and its point of sale; external omnichannel synchronisation is not claimed.
Bring your exact workflow to a walkthrough and we will show where Pharos fits and where it does not.
Continue the system