Pharos Projects & Service · one connected platform
Keep the promise and the work together.
Give client work a named owner and a visible next step. Keep tasks, recorded time and support history close to the work they explain.
Work opened
Open a project task or service ticket with the context needed to begin.
Where work gets stuck
Find the gaps slowing your team down.
- 01
A client task has no named owner.
- 02
Billable work is reconstructed later.
- 03
A ticket closes without visible resolution.
From status to next action
See how the work moves forward.
- 01
Work opened
- 02
Owner assigned
- 03
Time or response
- 04
Resolution
What your team can use
What this area covers.
Explore the available capabilities and the setup each one needs. We will confirm your modules, permissions and rollout before you begin.
Explore project capabilities →- Project phases and tasks
- Time and expenses
- Ticket queues and priority
- Resolution and reopen history
Scope to confirm. Project time entries lack an approval state. Service Desk is not a broad field-service or IT asset system.
AFTER YOU CHOOSE PHAROS
Your next chapter. Step by step.
STEP 01
A clear starting point.
Confirm the first workflow, locations and people who need access. Your plan and any additional services are agreed before rollout.
Your agreed rollout scopePlan a walkthroughTiming depends on your data and scope. Manufacturing configuration, integrations and custom implementation are agreed separately.
YOUR NUMBERS. YOUR POTENTIAL RETURN.
What would a few hours back be worth?Put a value on your time.
Estimate the value of less time entering the same information and chasing updates.
Illustrative scenario · edit every assumptionEstimated value of recovered time, after your budget. This is not guaranteed cash savings.
- Annual time value
- ₹39,000
- Your annual budget
- ₹12,000
How this estimate works
Annual time value = weekly team hours × 52 × value per hour. Net time value = annual time value − first-year budget. ROI = net time value ÷ budget × 100. This models capacity, not guaranteed cash savings. Cash benefits depend on whether recovered time reduces costs or creates measurable output. No revenue growth, stock reduction or quality improvement is assumed.